MyFlies.com - Policy Information

 

MyFlies.com is committed to protecting your privacy. MyFlies.com is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this privacy policy.

All products and services on MyFlies.com are made available subject to this privacy policy. By using our Products and Services, you agree, without limitation or qualification, to be bound by this privacy policy as it may change from time to time. Required legal notices regarding our privacy practices will be accessible through the posting of a clear and conspicuous link to the current version of this privacy policy on MyFlies.com near the bottom of most pages which is labeled “Policies”.

MyFlies.com is committed to protecting our customers' personal information. All orders are transmitted in an encrypted format.
We will store your shipping and billing information if you create an account with us, but this information will not be used by anyone but

MyFlies.com as described in our privacy policy.

At checkout, we require the credit card customer identification number (CIN) with every online purchase made with MasterCard, Visa or Discover Cards. The CIN is a 3 digit, numeric value that provides a cryptographic check of the information embossed on the card. This security feature is designed to protect you against consumer fraud. Your CIN will not be stored or maintained on any of our systems and you will need to provide the number every time a purchase is made on MyFlies.com.

 

What information do we collect?
At MyFlies.com, we are committed to providing excellent customer service and outstanding value in retail merchandise while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding, for example, your product and service preferences, dates of special occasions related to people you buy gifts for (e.g., birthdays), and billing and shipping information. Under no circumstances do we sell or rent this information to other businesses, and we strictly protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in MyFlies.com.

 

1. What information does MyFlies.com collect from our online customers?
For those individuals who visit our site but do not make a purchase, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. We cannot use that data to identify you. For those who make a purchase on MyFlies.com, in order to fulfill the order, we collect and store your name, address, shipping information, email address, purchase data, and billing information.

 

2. Does MyFlies.com use "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Currently, if you place an item in a shopping basket during your visit to MyFlies.com, we will create a cookie containing a unique customer number on your computer. This function enables us to store items in your shopping cart until you make a purchase. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance, which will result in your inability to purchase online from us. We do not retain any individualized information as a result of our use of cookies.

 

3. How does MyFlies.com use the individualized information that we collect?
In addition to using the information referenced above to fulfill your purchase order, we also retain your name, address, email address and purchase information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales or special promotions of MyFlies.com. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the mailing address provided below:
Opt-Out@MyFlies.com

Please be advised that since promotions may already be in process at the time of your request, it may take up to ten days before electronic contacts cease. As a result, you may receive emails or solicitations from MyFlies.com during that ten day period.

 

4. How is the information MyFlies.com collects stored and what security procedures do we have in place to protect the confidentiality of that information?
Currently, the MyFlies.com customer information that we maintain is stored in our internet database and in our corporate customer database. We require that those third parties who provide services to us and may have access to customer information (such as data collection, storage and reporting services and mail vendors) share our commitment to maintaining your privacy and adhere to our company's nondisclosure requirements. As stated above, we do not under any circumstances sell or rent customer information to any outside company or organization nor do we permit any such organization to use customer information for its own business purposes.

We use secure server technology to keep your personal information - including your billing and account information - as secure as possible. Your ordering information is encrypted using Verisign software. Once your information is stored on our database, we have database security technologies and procedures in place to protect it from access by unauthorized employees or third parties.

 

5. Privacy policy change
We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our Website. A message will be displayed on our home page for a period of time that a change has been made, and the change will be highlighted within the privacy policy. You are welcome to refer to this policy each time you are considering making a purchase.

If you have any questions or concerns about our Privacy Policy, please contact us at:

MyFlies.com
Customer Service
PO Box 125
Whitefish MT  59937
Email: CutomerCare@MyFlies.com

 

Shipping Policy

All orders are processed and shipped directly by each individual tier or vendor. Processing time varies with each tier, author and vendor; the information is listed within in the “Description” section of each product. U.S. First Class shipping rates are included in the price of each non-specialty fly. Priority mail and Insurance are available during the “Check-Out” process for an additional charge. Shipping for Tying Accessories will be calculated at the time of the “Check-Out” process.

 

A street address is required for a tier to ship via UPS.
NOTE: On overweight or oversized items, an additional Heavy Weight Surcharge may have be added to the price.

 

International Orders
We ship to the USA, her outlying territories and Canada. We are currently not accepting International orders at this time, except as stated above.We require a credit card issued by a U.S. bank or institution.

 

From time to time, due to prior commitments, our tiers and authors will be unavailable to take orders. Their Bio page will indicate if they are currently accepting orders.

 

Legal Policy

Important Notice
Your use of the MyFlies.com web site constitutes an agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice.

 

Copyright and Trademark.
This site contains tradenames, trademarks and copyrights of individual’s and companies that are the property of their respective owners. Reproduction of any materials or photos on MyFlies.com is strictly prohibited without the written consent of its legal owner.

 

Product Images
We have attempted to accurately depict the colors of the products offered on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail

 

Links to Other Sites

MyFlies.com makes no representations or warranties about any other web site you may access through this Web site. Any such site is independent from MyFlies.com and is not controlled by MyFlies.com. If there is a link to another web site, such link does not constitute an endorsement of that site or the products or services contained therein.

 

Disclaimer
MyFlies.com uses diligent efforts to maintain our site and services, but we are not responsible for any defects or failures associated with the MyFlies.com web site or any damages (such as lost profits or other consequential damages) that may result from any such defects or failures. In addition, we make no guarantees as to the sites and information located worldwide throughout the Internet to which you may access as a result of the use of MyFlies.com, including as to: (i) the accuracy, currency, content, or quality of any such sites and information, or (ii) whether any search using MyFlies.com locate unintended and objectionable content.

 

Choice of Law
If any disputes arise between us regarding your use of this web site, such disputes shall be resolved according to the laws of Yamhill County in the State of Oregon.

 

Return Policy
Each tier stands behind their product. Once you receive your order, if you are not satisfied with the quality of the flies or your order was damaged during shipping, please contact CustomerCare@MyFlies.com and we will arrange for the appropriate tier to contact you.